Returns
At HyDrii, we want you to love your gear as much as we do!
If something isn’t right, we’re here to help.
✅ Returns
You may return eligible items within 30 days of delivery.
Items must be unused, unwashed, and in original packaging.
Proof of purchase (order number or receipt) is required.
🔁 Exchanges
Need a different size or color?
We’ll gladly process an exchange — just contact us within 30 days of receiving your item.
💰 Refunds
Once we receive and inspect your return, we’ll notify you by email.
If approved, your refund will be issued to your original payment method within 5–10 business days.
🚫 Non-Returnable Items
For hygiene reasons, certain items like socks and towels can’t be returned once opened — unless they arrived damaged or defective.
🧾 Damaged or Wrong Item?
No worries — if your order arrives damaged or incorrect, contact us at
stellersellers1234@gmail.com within 7 days of delivery, and we’ll fix it fast.